The City of Tampa seeks a contractor to provide professional answering services for Mobility and Water Department calls after business hours, on weekends and holidays, and during emergencies. The contractor must answer, document, route, and dispatch calls promptly, provide English-Spanish interpretation and daily reporting, retain call records and recordings, and supply a dedicated representative. Services are required year-round, with continuous 24-hour coverage available if the City directs it.
The City of Tampa seeks a contractor to provide professional answering services for Mobility and Water Department calls after business hours, on weekends and holidays, and during emergencies. The contractor must answer, document, route, and dispatch calls promptly, provide English-Spanish interpretation and daily reporting, retain call records and recordings, and supply a dedicated representative. Services are required year-round, with continuous 24-hour coverage available if the City directs it.
Sole Source:If sale is less than $100,000, use sole source.
Coops:City of Tampa frequently procures through Florida DMS, OMNIA, and Sourcewell; you can gain access through the Starbridge reseller & contract-vehicle platform — reach out to your Starbridge contact to pursue onboarding.
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City of Tampa:Use when the solution is proprietary or essential maintenance/repair for an existing system. Work with the champion department to draft a formal justification memo to Purchasing citing uniqueness. Be ready to support the City Council approval process for any contract exceeding $100,000.
Agency-specific vendor registration, compliance steps, and approval routing shape the purchasing timeline.
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City of Tampa has used cooperative purchasing. Reach out to your Starbridge contact through the Starbridge reseller & contract-vehicle platform to get onboarded to the recommended path.
Recommended (accessible through Starbridge):
Agency-specific vendor registration, compliance steps, and approval routing shape the purchasing timeline.
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City of Tampa Contracts
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Benevate LLC at City of Tampa
Effective: Mar 9, 2026Expires: Sep 30, 2026Expiration date locked.
This Fourth Amendment to the SaaS Subscription Agreement between the City of Tampa and Benevate, LLC, effective March 9, 2026, adds four (4) user licenses for Neighborly Software to be utilized by the Tampa Community Redevelopment Agency. The service period for these additional licenses runs from March 9, 2026, to October 8, 2026, at a prorated cost of $3,836. This amendment builds upon an original agreement dated October 9, 2019, and three previous amendments.
Benevate LLC at City of Tampa
Effective: Oct 9, 2025Expires: Sep 30, 2026Expiration date locked.
This document outlines the Third Amendment to a Software as a Service (SAAS) Subscription Agreement between Benevate, LLC and the City of Tampa, effective October 9, 2025. The amendment approves a one-year renewal term from October 9, 2025, to October 8, 2026, for an estimated amount of $42,692. It revises the subscription pricing structure to a single tier of $1,642.00 per user annually for 26 users, with future annual renewals not exceeding a 5% price escalation. The agreement also details software services, support, and data security provisions.
City of Tampa at City of Tampa
Effective: Feb 16, 2023Expires: Sep 30, 2026Expiration date locked.
This document is an Amendment to a License and Use Agreement between the City of Tampa, Tampa Sports Authority (TSA), and Tampa Metropolitan Area YMCA, Inc. (Tampa YMCA) for the First Tee of Tampa Bay Program. Approved by Resolution 2023-177 on February 16, 2023, the amendment allows Tampa YMCA to make improvements to the Rogers Park practice course and revises terms and conditions for program access and fees at Rogers Park, Rocky Point, and Babe Zaharias Golf Courses. The agreement has an effective term of ten years from its effective date, replacing the terms of the previous 2016 agreement.
Tampa Electric Company at City of Tampa
Effective: Nov 4, 2013Expires: Sep 30, 2026Expiration date locked.
This document outlines an Outdoor Lighting Agreement between Tampa Electric Company (TECO) and Tampa Sports Authority (TSA) for the installation, operation, and maintenance of lighting equipment at Rocky Point Golf Course, approved by the City of Tampa via Resolution 2013-705. The agreement has a primary term of ten years, commencing upon equipment installation and energization. It specifies monthly service charges of $36.87 and requires a $60.00 deposit, with no Contribution in Aid of Construction.
Tampa Sports Authority at City of Tampa
Effective: Oct 1, 2015Expires: Sep 30, 2026Expiration date locked.
This Site Lease Agreement, identified as Agmt. No: 2015-280, is between Tampa Sports Authority (and the City of Tampa) as LESSOR and Collier Enterprises I, LLC as LESSEE. Commencing on October 1, 2015, it grants Collier Enterprises I, LLC the right to lease approximately 5,000 square feet of land at Rogers Park Golf Course for an initial term of 5 years, with an option for six additional 5-year renewals, for the purpose of constructing and operating a communication tower facility. The LESSEE will pay a base rent of $1,666.66 per month, with additional rent for each sub-tenant carrier, both subject to an annual 3% increase. The agreement's termination date is also linked to the last sub-lease.
Early Buyer Signals
Board meetings and strategic plans from City of Tampa
Tampa City Council Regular Meeting
Date: Oct 8, 2026Type: Meeting mention
The Council meeting involved the clearing of the agenda, including the continuation and removal of specific file items. A primary agenda item was a rezoning request for a proposed multi-family residential development at 6005 Waters Court, transitioning from YC2 to YC9 zoning. Key discussions focused on project compatibility with the surrounding area, adherence to historic preservation guidelines from the Bario Latino Commission concerning building heights and setbacks, and necessary waivers for loading berth requirements. The Council also reviewed transportation planning, specifically regarding bike parking and integration with existing transit infrastructure.
Community Redevelopment Agency Board Meeting
Date: Oct 8, 2026Type: Meeting mention
The Board discussed agenda item adjustments, including the continuation of items to future dates. Public comments addressed concerns regarding the lack of infrastructure investment in the inner bay expansion project, issues with property code enforcement and neighborhood intimidation, the stadium district development and its impact on the local college campus, and challenges regarding homeowner occupied rehab grant policies, including loan lean structures and septic system repair requirements.
City of Tampa Architectural Review Commission Public Hearing
Key Contacts
Public-sector contacts connected to City of Tampa.
Who manages procurement and purchasing for the City of Tampa?
The City of Tampa Purchasing Department centrally manages procurement, while Contract Administration handles awarded contracts; the city operates under a strong-mayor/elected council government and purchasing authority is centralized within City government.
Where does the City of Tampa post bids and RFPs?
The City of Tampa posts bids, RFPs, and solicitations on its OpenGov eProcurement portal (procurement.opengov.com/portal/cityoftampa) and links opportunities from the City's Bids and RFPs service page.
How do vendors register with the City of Tampa?
Vendors must register through the City of Tampa's OpenGov eProcurement portal (procurement.opengov.com/signup) to bid on solicitations; vendors can also contact the Purchasing Department at 306 East Jackson Street or (813) 274-8211 for assistance.
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The commission reviewed a variance request for a property at 1807 West Jatan Avenue. The discussion focused on a side yard setback reduction required to make an existing portico structure usable for parking and vehicle access. The board determined that the need for the variance stemmed from pre-existing conditions and the original architecture of the home, leading them to grant the approval.
Extracted from official board minutes, strategic plans, and video transcripts.
Meeting signals
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Track City of Tampa meetings, strategic plans, and budget discussions before the public bid appears.
What products and services does the City of Tampa procure?
The City of Tampa routinely purchases supplies, materials, equipment and machinery, construction and infrastructure services, and professional architectural and engineering consulting services, procured through the Purchasing Department using standard commodity classifications.
How does the City of Tampa approve procurement contracts and awards?
Purchases over $200,000 or those requiring a formal agreement must be approved by the Tampa City Council by resolution; the Mayor executes contracts, while the Purchasing Department administers solicitations and Contract Administration manages awarded contracts.
Where can vendors find procurement policies and standard terms for the City of Tampa?
City of Tampa procurement policies and standard terms are codified in the City Code of Ordinances (Chapter 2, Article V Finance) and summarized on the 'How to Do Business with the City' purchasing page, which includes Council approval guidance.
What supplier diversity or local vendor preference programs does the City of Tampa use?
The City of Tampa's Equal Business Opportunity (EBO) Program provides free certification, training, and resources for Women and Minority Business Enterprises (WMBEs), Small Local Business Enterprises (SLBEs), Service‑Disabled Veteran‑Owned small businesses, and LGBT‑owned businesses via the Diversity Management System.